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Pythia - IoT based Verbal Workflow Management System

Pythia verbally delivers work instructions on demand, step-by-step, hands free, globally, and captures the time users spend on each step along with their continuous improvement feedback. Pythia uses an iOS or Android app, an off-the-shelf earphone or headphone, cloud services, and a conversational user interface. Users verbally request a workflow to perform, then begin hearing instructions within 1 second when using 5G devices on 5G networks.

newnorm case study

Challenges

Our team at iTechNotion has been involved in the development of Pythia, a WiFi-based earphone and its accompanying mobile app. The app is voice-controlled and allows for speech-to-text and text-to-speech functionality with multilingual capabilities. The backend infrastructure is built using Microservices architecture for scalability and flexibility. The earphone is designed to provide quick responses to user requests. Additionally, the mobile app has a user-friendly interface with features such as voice commands and language support.

Process

  • Consulting and finalize GTM (go-to-market strategy)
  • System architect and design
  • Active involvement from product prototype to production
  • Frontend development
  • Cloud API backend for device
  • Backend development
  • Android and iOS app development
  • QA
  • DevOps

Solutions

The iTechNotion team adopted a Microservices architecture, enabling developers to work with multiple languages and technologies. This approach promotes scalability, enhances accountability, ensures compliance, and improves data security.

  • WiFi-based earphone development
  • Voice-controlled Android and iOS app
  • Speech-to-text and text-to-speech
  • Wake word detection
  • Process management in the backend
  • Performance monitoring
  • Pythia analytics
  • Pythia security
  • Verbal feedback management

Team & Duration

5 Team Members
7 Months Duration
Agile Team Engagement Model

Result

  • Two patents granted and another patent pending
  • Enables experts to create SOPs verbally and manually on-the-fly in any language while capturing time and motion per step
  • Delivers SOPs verbally to users globally in any language and reports time spent per step along with continuous improvement feedback

Technologies

  • NodeJS
  • ReactJS
  • MySQL
  • GCP STT and TTS APIs
  • AWS EC2
  • SES
  • Lambda
  • Cloudflare CDN
  • Nginx
  • CloudWatch
  • Elastic Email

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